Software upgrades

We try to deliver upgrades as soon as they are ready. Across our product portfolio, the mixture of devices, regions and distribution channels means that we have hundreds of software versions to validate and test before pushing to your specific device.  

There can be dependencies on network providers and other key partners that will take more time (certifications, independent testing or requests for additional changes).  This is why sometimes you will see an upgrade for a device model go to one group of users, but take significantly longer to get to another - even in the same region.  

As soon as we know your specific device will be upgraded and when, we post the latest information on Motorola’s software updates page.

Note: Our Support Center agents get their information from the same software updates page, so if you don’t see a specific date on our site, it’s because we don’t have a date for your device yet.