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App problems

Restart & check for updates

From time to time you may be unable to open an application.

If you are having an issue with an app please try restarting the phone


Check for Application Updates

Certain applications may no longer be compatible or may require an update in order to work properly. 

  1. Go to Play Store
  2. Touch Image
  3. Touch Manage apps & devices
  4. Under Updates available:
    • Touch Update all.
    • Or, to update a specific app, touch See details, then touch Update by its name.

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