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Support resources for moto e13.
Set alarm by touch Open quick settings by swiping down twice, then swipe right and touch . Adjust alarms: To create a new alarm, touch To use an existing alarm, switch it on...
Read More.Turn Bluetooth on/off Bluetooth uses more of your battery, so turn it off when not in use. Open quick settings. Touch to switch it on/off. Pair with a Bluetooth device To connect with a...
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Motorola Device Manager contains USB drivers and software to connect your phone or tablet to your computer using a USB cable.
USB drivers can only be downloaded on a computer. Please open this page on a Windows or macOS computer to download the drivers.
If you are having Bluetooth trouble, updates should be available through Microsoft's Windows Update service. If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update, or contact the device manufacturer.
Use Software Fix to update and repair your Motorola device.
A full update of your phone's software may help fix many software issues and avoid a time-consuming repair.
Safely backup your data before using the Software Fix feature to update the software on your phone. Your contacts, photos and music can then be safely restored.
If you need help getting started, you can also visit our FAQ page to learn more about Software Fix Tool.
Click on the link below to begin downloading RSA to your desktop. Download
Connect your phone to your computer using a USB cord.
Use Software Fix to reflash your software, test hardware and more.
When your phone isn't working as you expect, it's definitely frustrating. However, not all issues need a service. Phone issues fall into three main categories, and it's worth trying out some troubleshooting first.
Software issues might express themselves as an app that behaves badly, a sluggish phone, a phone that won't turn on or a phone that randomly shuts down. To help understand if it's a software issue, try our troubleshooting guide or our Software Fix tool.
This includes buttons not working, broken charging jacks, or a battery that drains too quickly. Again, it's worth troubleshooting first to be sure it's really a hardware issue.
We list these separately because they are not covered the standard (manufacturers) warranty. Physical damage includes (but is not limited to) broken screens and broken housing. Liquid damage can cause major malfunction and the sensors inside the phone will let the technicians know if this happened.
Software issues might express themselves as an app that behaves badly, a sluggish phone, a phone that won't turn on or a phone that randomly shuts down. To help understand if it's a software issue, try our troubleshooting guide or our Software Fix tool.
This includes buttons not working, broken charging jacks, or a battery that drains too quickly. Again, it's worth troubleshooting first to be sure it's really a hardware issue.
We list these separately because they are not covered the standard (manufacturers) warranty. Physical damage includes (but is not limited to) broken screens and broken housing. Liquid damage can cause major malfunction and the sensors inside the phone will let the technicians know if this happened.
You send your device to us, and we repair your device and send it back. With this program, the sooner you ship your device, the sooner we can ship your repaired device back (usually within 5-7 days after receiving your original device).
If you purchased your device through your carrier operator, you can take your device back to them for the repair.
If your device is within the standard Motorola (manufacturers) warranty period, most repairs will not cost anything. We will even pay for shipping. See the other buttons above for exceptions. You can check your warranty status by visiting My Devices and adding your device. (Note: You may have other statutory rights under Australian consumer laws)
If you have a broken screen or other physical damage, this is not covered under our standard (manufacturers) warranty, and you will most likely have to pay for the repair separately.
In most cases liquid damage will cause a major malfunction. Again liquid damage is not covered under our standard (manufacturers) warranty. Liquid damaged devices cannot be repaired.
If your device doesn't qualify for the standard (manufacturers) warranty (by age or condition), the cost will be determined by the repair center. You will receive a quotation by the repair partner when your device is received and you will also be responsible for a nominal inspection fee as well as shipping costs.
If your device is within the standard Motorola (manufacturers) warranty period, most repairs will not cost anything. We will even pay for shipping. See the other buttons above for exceptions. You can check your warranty status by visiting My Devices and adding your device. (Note: You may have other statutory rights under Australian consumer laws)
If you have a broken screen or other physical damage, this is not covered under our standard (manufacturers) warranty, and you will most likely have to pay for the repair separately.
In most cases liquid damage will cause a major malfunction. Again liquid damage is not covered under our standard (manufacturers) warranty. Liquid damaged devices cannot be repaired.
If your device doesn't qualify for the standard (manufacturers) warranty (by age or condition), the cost will be determined by the repair center. You will receive a quotation by the repair partner when your device is received and you will also be responsible for a nominal inspection fee as well as shipping costs.
Our repair center will ship your repaired device within 5-7 days after receiving and evaluating your original device.
Contact us and one of our agents will walk you through a triage process and then help to book the repair with our service center. We will send you an email explaining next steps and how to pack your device for shipment. Then our courier partner will pick up the packaged device at your home.
Cracked or shattered screens are not covered under our standard warranty, so you will need to pay for the repair yourself using the mail in option mentioned before.
This interactive tutorial will guide you through using the Moto application on your phone. *Features availability varies by model* XXiframeXX
Read More.You can personalize the external display of your motorola razr by changing the wallpaper, adding or removing panel shortcuts, or adjusting the font. XXiframeXX
Read More.This interactive tutorial will guide you through the steps to force restart your Motorola phone. Click here for text only steps XXiframeXX
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